Privacy Policy
Effective Date: May 30, 2025
Welcome to LightingWay (“we”, “our”, or “us”). We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or online store (including www.lightingwayonline.com and our Shopify storefront).
1. Scope of This Policy
This policy applies to all users of our website and online store, including when you browse, register, place an order, subscribe, or contact us.
2. Information We Collect
a. Information You Provide to Us.
Account & Orders: Name, email address, phone number, shipping/billing address, and payment details.
Customer Service: Messages, inquiries, and any contact details you provide.
Newsletter Subscriptions: Your email address when you opt-in to receive marketing emails.
b. Information We Automatically Collect
Device & Usage Data: IP address, browser type, device type, operating system, referral URLs, pages visited, and timestamps.
Cookies & Tracking Technologies: Used to remember preferences, manage your session, and improve site performance.
3. How We Use Your Information
We use your personal information for purposes such as:
Processing and fulfilling orders
Managing your account and preferences
Responding to inquiries and providing customer support
Sending order updates, newsletters, and promotional messages (you may unsubscribe at any time)
Improving our website, services, and user experience through analytics
4. Sharing of Information
We do not sell, rent, or trade your personal data. We may share your information with third parties only in the following circumstances:
With your consent
With service providers who assist with order fulfillment, payment processing, delivery, or marketing (e.g., logistics partners, email platforms)
When required by law, regulation, legal process, or government request
To protect our rights, prevent fraud or other harmful activity
5. Cookies & Third-Party Tools
We use cookies and similar technologies for functionality and analytics. These may include:
First-party cookies: To maintain your shopping cart, login session, or preferences
Third-party cookies: From services like Google Analytics and Meta/Facebook Pixel to help us analyze website traffic and deliver relevant ads
You may disable cookies through your browser settings, though this may affect site functionality.
6. Data Security
We take appropriate measures to protect your personal information, including:
SSL/TLS encryption for secure data transmission
Access controls and internal security protocols
Partnering only with reputable payment and service providers
Please note that no internet transmission or storage system can be guaranteed 100% secure.
7. Your Rights
You have the right to:
Access the personal data we hold about you
Request corrections or deletions of your data (unless otherwise required by law)
Unsubscribe from marketing communications
Object to or restrict certain processing activities
To exercise your rights, please contact us using the information below.
8. Children’s Privacy
Our website is not intended for children under the age of 16. We do not knowingly collect personal data from minors without parental consent. If we become aware that we have collected such information, we will delete it promptly.
9. Changes to This Policy
We may update this Privacy Policy from time to time. The “Effective Date” at the top will reflect the latest revision. Your continued use of the site means you accept any updates.
10. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us at:
Company: LightingWay
Address: 309, Jinda Technology Building, No. 8 Kefeng Road, Nanshan District, Shenzhen
Email: support@lightingway.cn
Phone: +86-1866-430-1699
Thank you for trusting LightingWay. We’re committed to safeguarding your privacy.
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